We were not aware that our system is cumbersome. We have many companies and consultancies subscribe to our business solution for its ease of use and architecture. We need to always look at the system holistically, and an important factor is to protect the ‘rater’ in order for the people seeking feedback to gain the best level of insight that they can. If there was a better way, we would have done it by now. We are always looking at how we can improve the system.